Frequently Asked Questions
Everything you need to know about shopping with YTD LTD.
What is the standard shipping timeframe for furniture items?
Most of our home furniture items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer a warranty on your home products?
Yes, all YTD LTD products come with a standard 12-month manufacturer's warranty covering structural defects and craftsmanship to ensure your peace of mind.
What is your return policy for home decor?
We offer a 30-day return policy for unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to professional lighting and different screen calibrations, slight color variations may occur between the digital image and the physical product.
What payment methods does YTD LTD accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay for eligible orders.